Bandee
Support
Questions, problems, feedback — we read everything.
Contact
Email support@bandee.app and include your account email plus, if it's about a specific song, the song's title. We aim to reply within two working days.
Common questions
- A chart looks wrong. The detector proposes a draft — every section edge, name and colour is editable in the app. If the click drifts on a song with a free-time intro, use Song starts here on the section ribbon to mark where the tempo actually begins.
- Analysis minutes. Charting a new song uses analysis minutes. New accounts get three sample songs to try it with, and no minutes. Every song you chart stays in your library for good, and the free plan plays everything your band shares with you. Bandee Plus adds 60 minutes of new analysis each month, and guitar and keys as their own parts in the mixer. Your allowance and renewal date are shown in the app under your plan.
- Subscriptions are billed and cancelled through your App Store or Google Play account, not by us.
More answers — including the no-sound checklist — are in the FAQ.
Your data
How audio, lyrics and account data are handled is described in the privacy policy. To delete your account and its data, see account deletion.
Bandee is made by Magnito Studio.